About DailyWorkman
DailyWorkman is a digital platform that connects clients with verified professionals, artisans, technicians, and service providers including electricians, plumbers, carpenters, painters, mechanics, cleaners, welders, tilers, AC technicians, and many more.
The platform is focused on transforming how people find trusted professionals for daily services and projects.
Job Summary
The DailyWorkman Zonal Manager will oversee operations, growth, professional onboarding, customer satisfaction, field coordination, and business development within an assigned zone.
The ideal candidate must possess leadership ability, operational management skills, communication strength, and the ability to coordinate professionals and client activities efficiently.
Key Responsibilities
Operations & Supervision
Coordinate DailyWorkman activities within the assigned zone
Supervise onboarding and verification of professionals/artisans
Ensure smooth service delivery between clients and professionals
Monitor ongoing projects and customer satisfaction
Business Development
Drive user and professional registrations
Build partnerships with local businesses and organizations
Promote DailyWorkman services within the zone
Identify growth opportunities and expansion strategies
Professional Management
Recruit and onboard artisans and service providers
Verify professional identities and quality standards
Handle disputes between clients and professionals
Ensure professionals maintain professionalism and quality service
Customer Support
Assist customers with complaints and service-related issues
Ensure quick response to customer inquiries
Maintain strong customer relationships
Reporting & Administration
Submit weekly and monthly operational reports
Track registrations, completed jobs, and performance metrics
Coordinate with management on operational improvements
Requirements
Educational Qualification
Minimum of OND/HND/B.Sc or equivalent experience
Experience
Experience in operations management, field coordination, sales, or customer relations is an advantage
Experience managing teams or field workers is a plus
Skills & Competencies
Strong communication skills
Leadership and team management ability
Problem-solving skills
Organizational and reporting skills
Ability to work independently
Basic digital and smartphone literacy
Marketing and customer engagement ability
Preferred Qualities
Must be proactive and result-oriented
Must understand local business environments
Ability to manage pressure and multiple tasks
Strong integrity and professionalism
Ability to build and maintain relationships
Performance Expectations
The Zonal Manager will be evaluated based on:
Number of professionals onboarded
Customer satisfaction levels
Growth within the assigned zone
Response efficiency
Revenue and operational performance
Team coordination effectiveness
Benefits
Competitive salary
Performance bonuses and incentives
Career growth opportunities
Leadership development
Opportunity to work with a fast-growing digital platform
Application Process
Interested applicants should submit:
CV/Resume
Application Letter
Valid means of identification
Relevant experience details
For inquiries, contact:
DailyWorkman Management
Whatsapp: 0705 849 5624
Website: www.DailyWorkman.com