We're here to help you succeed
Get support from our Nigerian team who understand your local needs. Whether you're planning your first event or managing multiple contests, we're here to help you every step of the way.
Choose your preferred way to reach us
Multiple channels to ensure you get the help you need, when you need it most.
Email Support
Get help via email with detailed responses within 24 hours.
WhatsApp Chat
Quick support via WhatsApp for urgent questions and real-time help.
Phone Support
Speak directly with our Nigerian support team during business hours.
Live Chat
Instant messaging support available on our platform 24/7.
Send us a message
Fill out the form below and we'll get back to you within 24 hours.
Our office locations
Visit us in person or reach out to your nearest office for local support.
Lagos
Abuja
Port Harcourt
Frequently asked questions
Quick answers to common questions. Can't find what you're looking for? Contact us directly.
How do I create my first event?
+Simply sign up, click "Create Event", fill in your event details, set ticket prices, and publish. Your event will be live in minutes.
What payment methods do you accept?
+We accept bank transfers, mobile money (Opay, Palmpay), card payments, and USSD transfers through our integrated payment gateways.
How quickly do I receive payouts?
+Payouts are processed within 24 hours of your event completion. Funds are transferred directly to your registered bank account or wallet.
Can I run voting contests on StickyEvent?
+Yes! Our platform supports paid voting contests with transparent results, automated tallying, and fair revenue distribution to winners.
Is there a setup fee or monthly subscription?
+No setup fees or monthly subscriptions. We only charge a small percentage on successful transactions, so you only pay when you earn.
Do you provide customer support in local languages?
+Yes, our Nigerian support team provides assistance in English, Pidgin, Hausa, Yoruba, and Igbo during business hours.
Still have questions?
Our support team is standing by to help you create amazing events.